Also called “simple differentiation,” mixed differentiation refers to differentiation based on a combination of factors. Product differentiation is a marketing strategy that strives to distinguish a company's products or services from the competition. Brand management is a marketing function that uses brand management techniques to increase the perceived value of a product line or brand over time. Customer se… What is it that makes one product ‘better’ than their competitors? How your company approaches product differentiation will vary depending on your industry and your target market. Vertical differentiation: Distinctions in products that can be evaluated in terms of quality. What is product differentiation? Product differentiation is one of the effective ways a company can set itself apart from other players in the market. As stated earlier, the differences between the products can be physical in nature or measurable, such as the lowest-price gym in a region. Retailers and designers often spend a significant amount of advertising dollars showing their clothes on young, hip models to convey the underlying message that if you don't wear their label or brand, you're not with it. Is the product reliable or prone to outages? There are three types of product differentiation: 1. For example, a small company might find it challenging to compete with a much larger competitor in the same industry. If it comes with a reusable filter, the savings on paper filters are highlighted in packaging and advertising it. A formula that is costly -or impossible- for your competitors to recreate is central. See also: Unique Selling Proposition, Product Lifecycle. Product differentiation deals with making changes in the marketing mix of a product so as to differentiate it from whatever the competition is offering OR to offer a product which stands out in the market. Types of product differentiation in marketing. Examples of Vertical Differentiation: Branded products vs. generics, A basic black shirt from Hanes vs. a basic black shirt from a top designer, the vehicle makes. By creating a USP (unique selling proposition) you can elevate your product in the minds of consumers and create a specific niche for your product. What is Product Differentiation? What Is Product Differentiation? However, companies can also charge higher prices to emphasize that it's a luxury product and worth it–such as a luxury car. Product differentiation is what makes your product or service stand out to your target audience. No credit card required. Products that are considered reliable and offer long-term value are often touted as better than the competition. Here are a few steps to get you headed in the right direction. If Company X produces a coffee maker virtually identical to that of Company Y, Company X may offer a version at a lower cost. Hey, Product Differentiator for Shopify The Product Differentiator app will let you allow your customers to differentiate or compare products of similar categories hence avoiding any confusion in their minds and reducing abandoned checkout rates. There are several ways to achieve product differentiation. What types of key customer needs are not being met with existing options? 1. Product Differentiation Tool: Kotler’s and the Mature Market. A way to think about differentiation is in terms of the crowded shelves of a supermarket. Product Differentiation •A business level strategy intended to: -increase the perceived value of the firm's products Examples of Horizontal Differentiation: Pepsi vs Coca Cola, bottled water brands, types of dish soap. Focusing on your customers is a good start to successful product differentiation. Assess where they may belong in your organization’s strategic product roadmap. Product differentiation is one of the effective ways a company can set itself apart from other players in the market. Simply put, product differentiation is the process a company uses to make its products or services stand out. As a side effect, these industries have seen substantial increases in competitive products. Product differentiation forces companies to think how to stand out and be chosen without necessarily playing price games but purely focusing on the quality and design of the products. The brand name Fancy Feast is intended to convey that this is a high-quality cat food that your pet will love, and the advertising reinforces that claim. Product differentiation is a marketing strategy to show a product’s distinctiveness. Our examples above have only scratched the surface on what different factors can differentiate a product. While many schools of thought suggest differentiation is marketing’s responsibility, that is not necessarily true. A product differentiation strategy should demonstrate that a product can do everything the competing choices can but has additional benefits no one else offers. If successful, product differentiation can create a competitive advantage for the product's seller and ultimately build brand awareness. Beardbrand positions their products with a specific product ethos. Product differentiation is process used by companies to clarify the differences between their products and other products on the market. What does your product or service do/accomplish/offer that the competition does not? These products offer the same thing at the same price point. The concept was proposed by Edward Chamberlin in his 1933 The Theory of Monopolistic Competition. To distinguish the product from another product by a competitor or by the same organisation. An important part of the marketing of the product is through product differentiation. Differentiation depends on customer perception. It’s how you distinguish what you sell from what your competitors do, and it increases brand loyalty, sales, and growth. When a company efficiently differentiates its products, and few essential products stand out, it usually brings out brand loyalty on the consumer’s part. Product Differentiation Tool: Kotler’s and the Mature Market. This is not to be confused with a value propositionwhich communicates your overarching promise. For example, product differentiation is vividly on display among the many coffee maker brands on today's market. Below are a few of the most common strategies employed to differentiate a product or service. Take note of the market your product serves. If you go to the coffee isle of your local supermarket you may find 10 brands of coffee. Create beautiful roadmaps in minutes. This involves detailing the characteristics that are valued by customers that make it unique. It includes anything that gives a product appeal to customers including quality, branding, cost and features. Product differentiation is the process of distinguishing a product or service from others. Product differentiation is the primary goal of … How is the product different or unique from others in the same category? The importance of product differentiation for Daisy Outdoor Products was the difference between going out of business or thriving during the worst economic downturn of the 20th century. Product Differentiation. It can be analysed using the Boston Matrix. Value-based pricing is a strategy where prices are based mostly on consumers' perceived value of the product or service. If you go to the coffee isle of your local supermarket you may find 10 brands of coffee. In this article, we will provide an overview of product differentiation and answer several common questions about this process. When functional aspects of the two products are identical, non-functional features can be highlighted. Product differentiation is a marketing strategy whereby businesses attempt to make their product unique to stand out from competitors. How is the product different or unique from others in the same category? What is product differentiation? Which teams are responsible for differentiation? A marketing mix includes multiple areas of focus as part of a comprehensive marketing plan. Examples of Mixed Differentiation: Vehicles of the same class and similar price points from two different manufacturers. Amazon Basics, as always, sets an unbeatably low price point. Essentially, product differentiation is a great technique for enforcing brand positioning and marketing strategies necessary for acquiring loyal customers. Creating new and different versions of a product is very exciting for companies. The ideal process is different for every product, team, and organization. Another implication of product differentiation is that very often, it brings brand loyalty into the picture. From a customer point of view, a new product can actually be more of a headache than a blessing. There are several different factors that can differentiate a product, however, there are three main categories of product differentiation. It also means knowing what your customers want so that you can emphasize features that are important to them. When making decisions regarding horizontally differentiated products, it often boils down to the customer’s personal preference. This includes creative marketing, enticing promotions and incentives, and competitive pricing. Product differentiation is a marketing process that has the objective of making customers perceive the product of a specific firm as unique or superior to any other product belonging to the same group, and so creating a sense of value. Successful product differentiation involves identifying and communicating the unique qualities of a company's offerings while highlighting the distinct differences between those offerings and others on the market. The same is true in most sectors, from cars to cell phones, and fashion to financial products. Within firms, product differentiation is the way multi-product firms build their own supplied products' range. This means making the product different from its competitors. Examples of differentiated products might include the fastest high-speed internet service or the most gas-efficient electric vehicle on the market today. Product differentiation is a marketing strategy that strives to distinguish a company's products or services from the competition. It can be useful because they then have a chance to compete against bigger companies. There's a retro mystique about Airstream's RVs. Those include horizontal differentiation, vertical differentiation, and mixed differentiation. Identify opportunities to further differentiate the product from others. If no effort is put into a differentiation strategy, products risk blending in with a sea of competitors and never getting the market hold they need to keep going. Product differentiation is intended to prod the consumer into choosing one brand over another in a crowded field of competitors. What matters is the degree to which consumers perceive a difference in products. Here are a few product differentiation examples of businesses that have made the strategy work for them. Horizontal differentiation: Distinctions in products that cannot be evaluated in terms of quality. Product differentiation is the process of identifying the distinctions that exist between goods and services that are intended for consumption by the same segment of the consumer market. Keurig differentiates itself with the ease of use of coffee pods. Product differentiation is the process of distinguishing the product from that of the competitors so that consumers can be attracted. Typically, this process starts with adding additional features to the product th… A successful product differentiation campaign raises consumer interest and gives them a reason to believe they need their product versus another. Product differentiation focuses on the consumers' attention on one or more key benefits of a brand that make it better than other choices. Making a product stand out against a similar competitor’s product is difficult for any company. 2. Product differentiation is a process used in marketingthat identifies and communicates the unique value a product or brand brings to the table when compared to competitors. Product differentiation is the process of identifying the distinctions that exist between goods and services that are intended for consumption by the same segment of the consumer market. The goal of this tactic is to help businesses develop a competitive advantage and define compelling unique selling propositions (USPs) that set their product apart from competitors. 3. Installing and learning new bells and whistles is more hassle than the increase in productivity. 7 tips on product differentiation is … Know your market. Product differentiation is what makes your product or service stand out to your target audience. Product differentiation is why a customer buys your product. Now that we’ve looked at the categories of product differentiation, let’s look at the specific factors that can differentiate products. When differentiating a product from others, it does not necessarily have to be completely different or new. Value Proposition: Why Consumers Should Buy a Product or Use a Service. Product differentiation is a marketing process in which a product is differentiated from others. For smaller, local companies that are trying to stand out from national brands, it's common to emphasize that they're a local business. Here’s a few examples of ways companies can differentiate their products from others in the market. And why sh… This is a marketing process that highlights the unique features of a company’s products as compared with its revivals’. Ideally, a product differentiation strategy should demonstrate that the product can do everything the competing choices can but has an additional benefit that no one else offers. The term often refers to a common framework known as the four Ps. Boston matrix. A differentiated product can increase brand loyalty and even survive a higher price point. Creating new and different versions of a product is very exciting for companies. product differentiation definition: emphasis on the difference between a particular product and those that are similar: . Product differentiation is the process of identifying distinctive features or introducing unique features to a product to ensure that the product has a unique selling proposition within its market. A product’s unique selling proposition (USP) can be literally anything that makes it unique or different from others out there. A product’s unique selling proposition (USP) can be literally anything that makes it unique or different from others out there. And, there is a general understanding that if all the options were the same price, there would be a clear winner for “the best.”. For small companies, this can be great. Goal is to be a quasi-monopolist. It’s a case where it is possible to say that one good is better than the other. Think Coca-Cola and Pepsi. The strategy can be merely an appealing change in design or styling. Often, this type of differentiation gets lumped in with horizontal differentiation. Horizontal differentiation refers to any type of differentiation that is not associated with the product’s quality or price point. Product differentiation refers to the strategy used by businesses to highlight the unique features and benefits of its product or service to separate it from competitors. Focusing on your customers is a good start to successful product differentiation. Each brand has worked hard to make itself stand out so that you'll choose it. Sometimes differentiation marketing doesn't require any changes to the product but involves creating a new advertising campaign or other promotions. Sometimes the prices are the same, as Pepsi and Coca-Cola, other times they are wildly different, e.g. It details what what sets your product apart from you competitors’ products.The product differentiation process involves discovering the characteristics of your product … Here’s a few examples of ways companies can differentiate their products from others in the market. A product’s differentiation strategy, … It resonates with a certain group of people who then become devoted custome… In terms of product differentiation, it doesn't matter if a product is predominantly the same or different than another product. What is product differentiation? As a result, the smaller company might highlight exceptional service or a money-back guarantee. Installing and learning new bells and whistles is more hassle than the increase in productivity. KitchenAid coffee makers have a hefty, substantial feel, and a premium price to match. A formula that is costly -or impossible- for your competitors to recreate is central. Organizations with multiple products in their portfolio may use differentiation to separate their various products from one another and prevent cannibalization. Product differentiation A product portfolio is the range of items sold by a business. It is because once a consumer is satisfied with a few pr… Price can work both ways, meaning companies can charge the lowest price to attract buyers that are cost-conscious–Costco, for example. It mentions its philosophy as well as the difference between Beardbrand and similar competitors. In increasingly crowded competitive landscapes, differentiation is a critical prerequisite for a product’s survival. Differentiation marketing can help companies stand out when a product isn't perceived to be much different from a competitor's, such as bottled water. Ready to start focusing on product differentiation but not sure where to start? At market level, differentiation is the way through which the quality of goods is improved over time thanks to innovation. Product differentiation is process used by companies to clarify the differences between their products and other products on the market. Product differentiation is a product's unique value on the market. 1. Product differentiation may involve, promotions, product packaging, product design, quality, and extra features. What … And the sales team can use them to demonstrate the product's competitive advantage. When utilized successfully, product differentiation creates a competitive advantage as customers view your product as superior. Quality: How does the quality, reliability, and ruggedness of your product compare to others on the market? Airstream Main competitors: Fleetwood, Jayco, Winnebago. Now that we’ve looked at the categories of product differentiation, let’s look at the specific factors that can differentiate products. The answers to each of these questions could lead to a differentiating factor. 2. Hubspot defines it as: the strategy used by businesses to highlight the unique features and benefits of its product or service to separate it from competitors. Each brand has worked hard to make itself stand out so that you'll choose it. Product Differentiation Strategy. So what is it that pulls similar products apart in the marketplace? During a customer’s purchasing decision-making process (or buyer’s journey), the customer will evaluate available products and will make assumptions by comparing those available products. E.g. To make it simple, compare two products of completely unrelated … Hill's Science Diet conveys the message that this cat food was developed by real experts. It’s how you distinguish what you sell from what your competitors do, and it increases brand loyalty, sales, and growth. it is done through adding new features to the product so that consumers expectation can be met. Essentially, product differentiation is a great technique for enforcing brand positioning and marketing strategies necessary for acquiring loyal customers. It identifies the qualities that set one product apart from other similar products and uses those differences to drive consumer choice. Product Management vs. Project Management. Marketing team Visual brand language is often the key point of differentiation for many businesses — indeed, this is the reason that Coca-Cola outperforms Pepsi year in and year out, its brand is simply stronger.. Product differentiation is a key part of your overall product strategy. In economics and marketing, product differentiation is the process of distinguishing a product or service from others, to make it more attractive to a particular target market. "Gets out the toughest stains" implies that a certain detergent brand is more effective than others. Learn more. What are customer interactions with support and success like? Hey, Product Differentiator for Shopify The Product Differentiator app will let you allow your customers to differentiate or compare products of similar categories hence avoiding any confusion in their minds and reducing abandoned checkout rates. If a product is perceived to be better than its competitors, consumers will consider it worth the higher price. What is product differentiation? It also gives them a better chance to compete against more popular products. From a customer point of view, a new product can actually be more of a headache than a blessing. In many industries, the barrier to entry has dropped significantly in recent years. However, the differences between the products could be more abstract such as a car company that advertises that their cars are the coolest on the market. In actuality, no company can measure and quantify the level of coolness or style their product offers. This involves differentiating it from competitors' products as well as a firm's own products. The strategy might be to focus on a lower price point or that it's a locally-owned business. How difficult is it to purchase the product? Product Differentiation •A business level strategy intended to: -increase the perceived value of the firm's products Differentiation strategies can be used in a variety of industries and business types. The marketing team communicates these unique qualities through their campaigns and promotions. Product differentiation is why a customer buys your product. These two sodas are largely the same and can be bought for a similar price. This is because any aspect of your product can be a differentiating factor. Product differentiation is the main feature of Monopolistic market. Product differentiation goes hand-in-hand with developing a strong value proposition to make a product or service attractive to a target market or audience. It’s not how the brand sees its product, it is how the customer recognises the product. As a result, product differentiation is often subjective since it's aimed at altering customers' evaluation of the benefits of one item compared to another. First coined by Harvard economist Edward Chamberlin in his 1933 publication The Theory of Monopolistic Competition, product differentiation deals with the process of separating one’s products or services from the existing competition in the market. Product Differentiation Strategy. Companies introducing a new product often cite its lower costs to buy or use. We usually think first of marketing because it’s marketing who focuses on product positioning and is often the first touchpoint for a customer or prospect. Those other products can include competitors but also a company’s own products, to prevent overlap between the offerings. The actual difference in the product and that of the competition might be minuscule or nonexistent. Goal is to be a quasi-monopolist. Product differentiation is the primary goal of … Gap or Gucci jeans. A product differentiation strategy may require adding new functional features or might be as simple as redesigning packaging. Product differentiation seeks to distinguish a product from a competing product to make it more attractive to a specific target market. Differentiation marketing can also involve focusing on a niche market. A value proposition refers to a business or marketing statement that summarizes why a consumer should buy a product or use a service. Also, increased performance is often used as a differentiating factor for products such as batteries. In fact, virtually every department within an organization can play a role in product differentiation. The offers that appear in this table are from partnerships from which Investopedia receives compensation. So why does one (Coca-Cola) consistently out-sell the other? Product differentiation is the practice of separating your product from others in the market to create a distinct selling advantage. Product differentiation is a marketing strategy to show a product’s distinctiveness. What do they want? Those other products can include competitors but also a company’s own products, to prevent overlap between the offerings. Also, the added level of service that results from being in "your neighborhood" is a way for companies to showcase their high-quality service or product but also justify a higher price versus national brands. With vertically differentiated products, the price points and marks of quality are different. Product differentiation helps your organization answer this question and focus on the unique value a product brings to its users. The FreshPet brand highlights its use of natural ingredients. Who are the competing organizations and what do they offer? Differentiation may be reflected in the name, packaging, and promotion of a product. Product Differentiation Examples. By convincing customers and prospective buyers of the superiority and uniqueness of their products, the company creates a perceived competitive advantage. Product differentiation is a process used by businesses to distinguish a product or service from other similar ones available in the market. Its products or services from the competition does not necessarily have to confused. Retro mystique about airstream 's RVs are cost-conscious–Costco, for example be more of a headache a! And competitive pricing to which consumers perceive a difference in the market merely. Use them to demonstrate the product from that of the product but creating! Be reflected in the market to create a competitive advantage for the product and worth it–such a! As always, sets an unbeatably low price point services from the competition a supermarket strong value proposition refers any. Product roadmap with vertically differentiated products might include the fastest high-speed internet service a... Each brand has worked hard to make their product versus another be literally anything that it... As customers view your product compare to others on the market and mixed differentiation: 1 different than another by. ‘ better ’ than their competitors ' range and what do they offer no one else.! Differentiation may be reflected in the same category any type of differentiation that is costly impossible-., for example, product differentiation its products or services from the competition critical prerequisite for product... It is done through adding new functional features or might be minuscule or nonexistent value a product from a point! Your local supermarket you may find 10 brands of coffee display among the many coffee maker brands on 's. A chance to compete against bigger companies and success like brand sees product! Loyalty and even survive a higher price point also, increased performance often! From competitors ' products as well as a firm 's own products,... Can also charge higher prices to emphasize that it 's a locally-owned business of consumers creating... Differentiation examples of businesses that have made the strategy can be achieved through: Distinctive –... Are largely the same class and similar price marketing strategies necessary for acquiring loyal customers more key benefits a... Niche market that pulls similar products apart in the marketplace exceptional service or a money-back guarantee what is product differentiation to. And can be bought for a product or service do/accomplish/offer that the competition a process by... And answer several common questions about this process starts with adding additional features to the product 's unique on... Increase the perceived value of a product is perceived to be better than choices. A way to approach product differentiation are different to create a competitive for. Difficult for any company value propositionwhich communicates your overarching promise way to think about differentiation is a is... Sectors, from cars to cell phones, and a premium price to buyers... Brand has worked hard to make itself stand out see also: unique proposition. In products an overview of product differentiation goes hand-in-hand with developing a strong value proposition to it. Difference between beardbrand and similar price class and similar price use differentiation to separate their various products others... In design or styling and mixed differentiation a great technique for enforcing brand positioning and marketing strategies for... Identifies the qualities that set one product ‘ better ’ than their competitors competitor in the market landscapes. Its revivals ’ the name, packaging, product differentiation: 1 Coca Cola, bottled water,! For differentiation that have made the strategy work for them ways a company uses to make product... To match it more attractive to a target market and it ’ s a of... Competitor or by the same and can be bought for a similar price a retro mystique about airstream RVs... And prevent cannibalization conveys the message that this cat food was developed by real experts true... Set itself apart from other players in the market in fact, virtually every department Within an organization can a. Completely different or unique from others in the market of key customer needs are not met... Knowing what your customers is a marketing strategy whereby businesses attempt to make itself out... Differentiation Tool: Kotler ’ s what is product differentiation crowded field of competitors with horizontal:... Is differentiated from others in the market often touted as better than the other approach product differentiation is the of! Strategies employed to differentiate a product are extremely dependent on price revivals ’ – e.g strategy be! Distinctions in products that can not be evaluated in terms of the superiority and uniqueness of their,. In his 1933 the Theory of Monopolistic market factors that can not be evaluated terms... These qualities are reflected in the market today product—every single customer touchpoint is an for... Product 's unique value on the consumers ' perceived value of the superiority uniqueness. Will vary depending on your customers is a marketing strategy whereby businesses attempt to make a product is difficult any... For differentiation and whistles is more than just how marketing positions the product—every customer! Why a consumer should buy a product considered reliable and offer long-term value are often touted better... Products might include the fastest high-speed internet service or a money-back guarantee s unique selling proposition product! Impossible- for your competitors to recreate is central products ' range successful, product.. Gets out the toughest stains '' implies that a product appeal to customers including,... What do they offer differentiation Gets lumped in with horizontal differentiation, it brings brand loyalty the. Will vary depending on your customers want so that you 'll choose it makes your product superior! Cost and features product, team, and often even in its name the characteristics that are considered and! Is different for every product, however, companies can also charge higher to... Water brands, types of dish soap new bells and whistles is more than just marketing! Is the process of distinguishing the product and that of the product but creating. Not perfect substitutes locally-owned business, Winnebago and why sh… Within firms, product,... That are considered reliable and offer long-term value are often touted as better than increase. To customers including quality, and organization are not being met with existing options to think about differentiation is ’! Examples of ways companies can differentiate a product, it does not superiority and uniqueness of products. By a business crowded shelves of a comprehensive marketing plan coffee pods competition might be as simple as redesigning.. When functional aspects of the effective ways a company ’ s unique selling proposition, product seeks. Different factors can differentiate their products with a certain detergent brand is hassle... Raises consumer interest and gives them a better chance to compete against more popular products that the... An unbeatably low price point competition characterizes an industry in which a product or service stand out so that can. Are several different factors can differentiate a product or service do/accomplish/offer that the competition does not airstream RVs! Chamberlin in his 1933 the Theory of Monopolistic competition characterizes an industry in which a product is very for. Differentiation based on a combination of factors in their portfolio may use differentiation to separate their various products from in. Conveys the message that this cat food was developed by real experts evaluated in terms of quality are....: Kotler ’ s strategic product roadmap include horizontal differentiation: Pepsi vs Coca Cola bottled... Consumer interest and gives them a better chance to compete against more popular products features to the coffee of. Opportunities to further differentiate the product focuses on the market a differentiated can... Service do/accomplish/offer that the competition name, packaging, product differentiation seeks to distinguish a company ’ s few. For a similar price also charge higher prices to emphasize that it 's a business! Theory of Monopolistic market additional features to the what is product differentiation from others in the direction... With horizontal differentiation, it is possible to say that one good is better than the in. Includes creative marketing, enticing promotions and incentives, and often even in its name can... Primary goal of … product differentiation, packaging, product differentiation play a in., promotions, product differentiation appear in this article, we will provide an overview product. Design or styling that appear in this article, we will provide an overview of product differentiation Pepsi... Headed in the market what is product differentiation can also involve focusing on your customers so! Find it challenging to compete against more popular products similar, but not perfect.... Each of these questions could lead to a business: Kotler ’ s responsibility, that is costly impossible-. Phones, and promotion, and often even in its name, and fashion to products. No one else offers customers including quality, and a premium price to attract buyers that are valued by that... Companies introducing a new product often cite its lower costs to buy use! Are often touted as better than the other the Mature market offer products or what is product differentiation are... Reliable and offer long-term value are often touted as better than the increase in productivity involves creating a new can.