I am unable to transfer my physical SmarTrip card to Apple Wallet. How many SmarTrip and payment cards can I add to Apple Wallet? How do I remove my SmarTrip card from Apple Wallet? No, you can only buy passes in the SmarTrip app. SmarTrip card can only be on a single device at one time. WMATA launches SmarTrip for iPhone and Apple Watch by davinp Tue Sep 01, 2020 2:21 pm. Choose none or turn off. Under the "Other cards on your phone" section choose the card you want to transfer to your Apple Watch and select the "ADD" button next to the card. SmarTrip on iPhone and Apple Watch gives riders a "touch-free" safer way to pay fares. Learn some of the countries and regions where you can use Express Transit mode to pay for rides with Apple Pay. It's easy and convenient. If you don’t have Apple Pay set up I urge you to consider it.Otherwise, you should be able to reload it at any kiosk just like you used to with the plastic card (in theory at least, I haven’t tried this and can’t find a definitive answer online). Auto reload of a pass will trigger before the expiration of the pass. Follow the prompts to add or confirm account information and add passes or Stored Value. You can load transit value or passes and manage your card balance and transactions through the SmarTrip app. Removing a Card from Apple Wallet does not remove the Card from the SmarTrip app. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. What are the benefits of adding my SmarTrip card in Apple Wallet? Select the Stored Value amount to add to your SmarTrip card. Today, SmarTrip® — the way to pay for Metro and all regional transit providers in the Washington, DC area — is launching on iPhone and Apple Watch, giving riders new and unparalleled convenience. In the Cards section, press the "+" icon in the upper left. Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. How do I pay for transit rides with my SmarTrip card in Apple Wallet? smartrip@wmata.com or 888-SMARTRIP for further assistance. What happens to my Stored Value balance when I move my SmarTrip card to another device? If your iPhone is lost or stolen, you can follow these steps to temporarily suspend use of your device: When you select Lost Mode, your device cannot be used to ride transit or make any transactions with Apple Pay. Once you buy a pass in the SmarTrip app, you will see it on the appropriate SmarTrip in Apple Wallet shortly after purchase. Follow the prompts to complete the purchase. In addition, Cubic and WMATA have […] Select "Add Card" under "Wallet & Apple Pay" in the Apple Watch app. You no longer need to carry a physical SmarTrip card. Select the card you want to transfer to iPhone under "PAYMENT CARDS ON YOUR WATCH.". Riders who want to pay with a smartphone will essentially need to create a “virtual” SmarTrip on their phones. It shouldn't have to be vendor specific like Apple or Google, if it's contactless it should accept any phone that transmits contactless payments. New and existing full fare SmarTrip cards can be added to iPhone in Apple Wallet or using the SmarTrip app. Check with your transit agency for information about the cards that you can use with Apple Pay for transit. Certain iPhone cases my interfere with transferring your SmarTrip card to Apple Wallet. In order to transfer a SmarTrip card from one iPhone to another, both devices must use the same iCloud account. If you restore your new device from a backup of your old device, you will be given the opportunity to restore your SmarTrip card to Apple Wallet on your new phone. Apple Pay is coming to the Washington D.C. Metro in 2020 | iMore Save up to $70: Amazon has the Apple Watch down to as low as $169 smartrip@wmata.com or 888-SMARTRIP for further assistance. This will remove the card from Apple Wallet. My SmarTrip card in Apple Wallet is not working at the gate. On Apple Watch Series 3 and newer, and iPhone 8 and iPhone 8 Plus and newer, you can add up to 12 cards. Follow prompts to authenticate. Open the Watch app on your iPhone and select the Wallet and Apple Pay option. Apple Pay with Express Transit mode is coming to the Washington Metro in 2020, the Washington Metropolitan Area Transit Authority announced today.No specific … Am I able to share my SmarTrip card across multiple iCloud accounts in Apple Wallet? You can use any card set up for Apple Pay. Select "+" and choose the SmarTrip card you want to transfer. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. Check to ensure your Apple Watch is on and linked to your iPhone. Once that is complete, select "Add Card" in Apple Wallet on your new iPhone and follow the steps to restore your SmarTrip card. Confirm you have activated your transit card in Apple Wallet and you have sufficient fare or passes to ride. You can also set up Auto Reload from a card summary screen in the app. The SmarTrip app supports SmartBenefits and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay. You will see a checkmark on the iPhone display. “SmarTrip on iPhone and Apple Watch provides riders [with] a ‘touch-free’ experience and a safer way to pay,” the Washington Metropolitan Area Transit Authority (WMATA) says. How do I transfer my SmarTrip card from my iPhone to Apple Watch or Apple Watch to iPhone? To see if Express Transit cards are available when your iPhone needs to be charged, press the side button. Select the "Wallet and Apple Pay" option. Is my plastic SmarTrip card eligible to be transferred to Apple Wallet? If you don't remember it, login to your SmarTrip account on the web to find the right phone number. I used my Apple Pay in Europe that accepted generic contactless payments. Select the "Wallet and Apple Pay" option. Where can I view my SmarTrip card balance and transaction history? What do I do? You will know when your passes expire and easily purchase a new pass or value as needed. Starting Tuesday commuters can now pay for their Metro SmarTrip bus or train fare using their iPhone. Where can I use my SmarTrip card in Apple Wallet? You can pay fares for several transit systems by simply tapping your iPhone or Apple Watch. How do I access my SmarTrip card if my iPhone is lost or stolen? Can I temporarily suspend my SmarTrip card if I can't find my iPhone or it's stolen? Select the Stored Value amount to add to your SmarTrip card (minimum of $10). What if I have an unrecognized transaction on my SmarTrip card? If you choose to power off your iPhone, this feature will not be available. Are there expiration dates for passes purchased in the SmarTrip app? The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. On iPhone and Apple Watch- Open the Wallet app and select the SmarTrip card you want to view. Transfer my physical SmarTrip card to my Apple Watch (must have physical card available). Add a new SmarTrip card via the SmarTrip app. In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. On iPhone XS, iPhone XS Max, and iPhone XR and newer, you can use power reserve with your Express Transit card. If you are setting up your new iPhone and did not take any action to remove your SmarTrip card from your old iPhone, you can remove your SmarTrip card from your old iPhone by logging into iCloud, selecting Account Settings, selecting your old device, and following the prompts to remove your SmarTrip card from Apple Wallet. Select "Transfer Existing Card" and follow prompts. If you have unrecognized transactions on your card, you should contact the SmarTrip Regional Customer Service Center via email at ( 3-days before expiration of a weekly pass and 7 days before expiration of a monthly pass). Follow prompts to complete purchase. What version of iPhone do I need in order to transfer my SmarTrip card to Apple Wallet? What are the benefits of registering my SmarTrip card within the app? According to WMATA, SmarTrip cards are launching on iPhone and Apple Watch, allowing riders to pay for their ride by holding their device near the card reader.This is available at Metrorail stations, on bus routes and in Metro parking garages. Technology is changing the way we efficiently and … A SmarTrip card can only be on a single device at one time. How do I transfer my SmarTrip card from one iPhone to another? Am I able to use my pre-tax contribution on my SmarTrip card within the app and Apple Wallet? So basically with Apple Pay in order to use a card to pay for something you normally need to authenticate with either FaceID or TouchID. Whether you're a new rider or a regular commuter, having SmarTrip® on iPhone or Apple Watch is the safer, more convenient way to pay. Select the SmarTrip card you want to disable for Express Transit. In order for you to use your employers Transit Benefits program with the SmarTrip card in your Apple Wallet, the SmarTrip card must be enrolled in the program. *Not all transit and payment cards are supported. Local bus systems in DC, Maryland and Virginia - including ART, DASH, Fairfax Connector, Cue, RideON, THE Bus, Circulator, Loudoun County Transit, and Potomac and … During this process, avoid placing your physical SmarTrip card on a metal surface. Select the "…"and select Express Transit. It's plastic, like a credit card, and is embedded with a … On Apple Watch - Hold the display of your Apple Watch within a few centimeters of the middle of the reader until you feel a vibration. You will see a checkmark on the Apple Watch display. Why does my SmarTrip card show as "unregistered" when I just converted it? The SmarTrip app supports SmartBenefits ^ and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay… You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. Riders can now add a SmarTrip card to iPhone and Apple Watch, and simply hold their device near the card reader to pay anywhere SmarTrip is accepted: all 91 Metrorail stations in DC, Maryland and Virginia; all Metro parking garages and lots; all Metrobus routes; and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, Ride On, TheBus, Circulator, Loudoun County … www.smartrip.wmata.com. There may be a delay in the app reflecting activity related to a new card in Apple Wallet. Just open up the Wallet app, tap your SmarTrip card, and choose “Add Money”. Where can I use SmarTrip in Apple Wallet? You can view card balances for all cards linked to your account. Quickly pay for rides with Apple Pay using Express Transit on your iPhone and Apple Watch without having to wake or unlock your device, or open an app. You can refresh the app or wait a few minutes and check again. Select "Remove This Card." … EZ-Pay Is a Better Way to Pay With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. If you have any questions about the status of an order you've placed, please email us or call +1-888-SMARTRIP (+1-888-762-7874) and refer to your order number. If the information still does not appear, please contact the SmarTrip Regional Customer Service Center at If you are still having issues, please see the station manager for assistance. If you purchased or transferred your SmarTrip card directly in Apple Wallet, download the SmarTrip app, create an account, and login. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS Select "Transfer Existing Card" and follow prompts. What is Express Transit and how do I enable it? In the app, Metro riders can add funds, check … On iPhone - Hold the top of your iPhone within 2 - 3 inches above the middle of the reader until you feel a vibration. Passes are all time based, 3 days, 7 days or monthly. Confirm your purchase. A SmarTrip card in Apple Wallet can only be associated with a single iCloud account and cannot be shared across multiple devices. How do I know when my SmarTrip card will expire? Choose SmarTrip under Transit Cards. Simply hold your device within a few centimeters of the middle of the reader until you feel a vibration. SmarTrip in Apple Wallet is available for most SmarTrip and Senior SmarTrip cards (some older cards may not be transferrable), and available on iPhone 8 and newer with iOS version 13.6 or above, as well as Apple watch series 3 and newer. Can I have my SmarTrip® on both my iPhone and Apple Watch? The balance will appear below the SmarTrip card image. The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. Cards purchased in the SmarTrip app automatically get added to Apple Wallet to pay for transit in the Washington, DC area including: all 91 Metrorail stations in DC, Maryland and Virginia, all Metro parking garages and lots, all Metrobus routes. Will I be able to use my physical SmarTrip® card once it's been added to Apple Wallet? In the SmarTrip app, sign in or create an account. With lots of services going contactless amid a global pandemic, a new Metro option for mobile payment went live this week.. What payment options are available when I purchase value or passes within the SmarTrip app? customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) Select "…" and choose "Remove This Card.". Open the Wallet app on your iPhone and tap the "+", Your SmarTrip is now in Apple Wallet, ready for use, Provide your card and account information, Place the card against the back of your iPhone. You will be able to see your transaction history. SmarTrip in Apple Wallet is available for regular, full fare and Senior travelers. PLEASE NOTE: SmarTrip Cards in Apple Wallet are not accepted on Baltimore MTA vehicles. Physical card number must begin with 0167. Select the SmarTrip card you want to remove. The transit balance and pass associated with your SmarTrip card will not change. SmarTrip on iPhone and Apple Watch offers the ability to instantly view balances and top-up stored value with Apple Pay through Apple Wallet, eliminating physical contact and standing in line at ticket vending machines. If you are setting up your new phone as a new iPhone, and you removed your SmarTrip card from Apple Wallet on your old iPhone prior to disposing of it, simply select "Add Card' in Apple Wallet and follow the steps to restore your transit card. Most cards will not expire for several years. You don't even need to validate with Face ID, Touch ID, or your passcode. Do I lose Stored Value or passes when I remove my SmarTrip Card from Apple Wallet or no longer have access to my iPhone? customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) The Washington Metropolitan Area Transit Authority (WMATA) and Cubic Transportation Systems (CTS) have enabled the agency’s SmarTrip AFC (automated fare collection) system on the iPhone and Apple Watch, “giving transit riders a contactless way to pay for their journeys on trains and buses in Washington D.C., Maryland and Virginia. 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