Destination Assistance. Turo doesnt let cars on the platform without current safety and registration exactly like Uber and Lyft. 1-866-735-2901 (US) 1-888-391-0460 (Canada) My Final Opinion of Turo. As long as you set your listing up in the right way, price your car fairly and provide solid customer service, you will have the ability to make extra money on Turo. Theft Deductible Waiver. Renters also undergo an extensive background check. Commercial owners who provide their own commercial rental insurance to travelers will not be covered by the above-mentioned coverage. Turo review from Worcester, Massachusetts: Their website has the wrong number for roadside assistance and they won't change it, even though they know that it's wrong. Roadside Assistance is provided by Motorcycle Tow Services (MTS). Get information, hours, photos, coupons, direct phone Number and more on Find Local Towing. None of them cover mechanical or interior damage. Whether it be emergency roadside or collision assistance or damage to your vehicle. From Roadside assistance: "For vehicle malfunctions due to warrantable issues, transportation services for the first 500 miles is covered by Tesla; is limited to one tow per incident; and does not cover transportation due to issues not covered by the warranty." Two days before the trip concluded, the car broke down and was towed to a shop, unrepairable. This website provides general information only, for policies that include Insurance for Roadside Assistance Costs. If a trip is in progress and some type of accident happens, a claim will need to be opened through Turo. Support can also be reached at support@turo.com. Everything was fine with roadside assistance and Turo agreed to a two day refund. This number is also on the Roadside Assistance card provided with each booking/trip. In the next email, I received a $1,466.35 bill. Is Turo legit? 1. I am looking to Turo for additional support in compensation for the one-way trip. Turo is a real rental car company. Traditional car rental companies also charge insurance. And Turo still keeps 10% of the rental cost for using its service. Strangers will ride your car. It's peer to peer not customer to corporation. Forgoing Turo’s insurance means you’ll need to provide commercial rental insurance for your guests to purchase. My experience renting on Turo. To reach the US team, you can call 1-415-965-4525 any time of day. Turo - Worst customer service ever Sep 30, 2018 @ Pissed Consumer The premium insurance protection offers emergency roadside assistance and up to $1 million liability insurance with no deductible. Turo offers accident assistance and 24/7 roadside support, which is definitely a nice perk that many insurance companies don’t even offer. If you've used Airbnb then you'll get how Turo works. Turo has a 24/7 Emergency Line if you run into any problems. ... we provide roadside assistance … Your insurance policy contract takes precedence at all times. Now, however, I am 150 miles away from the airport and must book a one-way hire. For renters, Turo also offers three levels of coverage: Premium, Standard and Minimum. Their office numbers are listed on their support page. Turo vets renters and you can always decline a booking if you do not feel comfortable with a guest. I didn’t get a chance to do anything! When the renter drops your car off, do a thorough walkaround, make sure the tank is full, and head on home. TURO gives its customers the chance to monetize this unused asset. Family Worldwide Transportation. For example, you'll be responsible for helping your guest with roadside assistance if their car breaks down, which Turo takes care of when you use its insurance for hosts. Turo calculates pricing by considering a variety of factors, including the market value of your car, time of year, and location. Turo lets you rent a car from a private owner, so you don't have to wait in line at a car rental counter, and you can book your reservation on an app or online. Getaround has 24/7 customer support during your rental period along with optional roadside assistance. On top of the comprehensive insurance included in every reservation, Turo performs extensive guest screenings, offers 24/7 roadside assistance, and has implemented a number of new policies to ensure the safety of its community in the context of COVID-19, including enhanced cleaning and disinfection guidelines for its hosts. I have rented my car 15 times and earned $3,375.00 after Turo fees. “This allows Turo to grow faster than any other fleet-based service and to offer cheaper prices on average for customers.” The company performs “extensive guest screenings” and provides 24/7 roadside assistance and comprehensive insurance for each reservation. Turo provides 24/7 roadside assistance. Turo car rentals are available across the U.S. and Canada, along with a growing number in major European cities. Roadside Plus services are only available in the United States and Canada. The annual average cost for commercial auto insurance ranges from $1,200 to $2,400 per vehicle. Turo. There’s also a Help section where you can get answers to common questions. Turo Support. Founded in 2009 and headquartered in San Francisco, Turo is younger than the forerunner Hertz by almost a hundred years. Turo Claims Associate under name Evan Kramme didn’t care about anything I wrote. Extensive customer service and 24/7 roadside assistance. None of them cover mechanical or interior damage. I just called and asked and they said yes. All trips come with 24/7 roadside assistance … Certain conditions, limitations and exclusions apply. However, you won't receive any help from Turo if your car is damaged or stolen, so it's important that you only insure your car this way if you understand what's required of you. ... judging from the number of cars TURO has available across Canada, the U.S. and Europe. How much it costs: In addition to the car owner’s rental rate, each rental charges a trip fee (that varies depending on the … Who can buy Roadside Plus? Turo has 24 hr roadside assistance as well and great customer service. Helu kelepona kōkua kōkua ma ke alanui: (647) -819-0490. And no matter where you are, Turo offers 24/7 roadside assistance – though keep in mind either you or the owner may have to pay for repairs, depending on how the car was damaged. The company says it performs extensive screening of users that verify their identity, age, driver’s licence validity, and other risks. Turo customers can select their issue type and based on the nature of their question, Solvvy is able to route them to the correct support channel. Very simple. Turo’s website states that liability insurance and roadside assistance only apply to car owners that enroll in a Turo protection plan. How to Contact Turo Customer Support. Turo provides a 24-hour roadside assistance hotline, but they don’t share details about how this works. All three cover physical damage protection up to the actual cash value of the car. To ensure safety, Turo covers your car with 1 million in liability insurance as well as 24 hr roadside assistance. Turo is the largest car rental marketplace where travelers can easily rent any car as per their choice and convenience from a community of local car owners throughout the US, Canada & UK. In the event of an incident, contact 800-234-1353. For me, this is the main disadvantage of this side gig. Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a community of local car owners throughout Canada and the US. RSP does not apply in Mexico. Thrifty Tip #1: Want to I love it. How does a claim work with Turo insurance? 6. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. Kāhea aku iā Sparky Express Roadside Kokua Kōkua no ke kōkua koke ma Toronto, Durham a me York Region. For more complex issues, such as when a customer needs roadside assistance, Solvvy presents them with the number to dial for immediate support. Roadside assistance services are provided by an independent third party. You have access to comprehensive liability insurance and damage protection. Similar to the Airbnb model, local car owners advertise and rent their vehicles to drivers who would prefer to avoid the standard rental car experience. Turo - Better Than Car Rental (10 Similar Apps, 8 Features, 6 Review Highlights & 191,826 Reviews) vs Getaround - Instant Car Rental (10 Similar Apps, 6 Review Highlights & 29,638 Reviews). They also provide free roadside assistance is anything goes wrong and 24/7 phone support. Travelers choose from a unique selection of nearby cars, while car owners earn extra money and … The premium insurance protection offers emergency roadside assistance and up to $1 million liability insurance with no deductible. It works exactly like Airbnb. Turo’s safety precautions for customers include providing 24-hour roadside assistance with its insurance and requirements that cars not be older than 2005 or … For renters, Turo also offers three levels of coverage: Premium, Standard and Minimum. Downsides of Turo. Yes, it is a totally legitimate company. If you have urgent issues, such as a trip cancellation, roadside problems, or need to re-book the trip, you are advised to notify the Turo customer care team by making a free phone call. For roadside assistance call 1-800-268-9711. All three cover physical damage protection up to the actual cash value of the car. Emergency Roadside Expense Repayment. Find the Best 24 Hour Roadside Assistance near you - Explore The Most Viewed 24 Hour Roadside Assistance open now, Popular Local Searches and other Popular Home Services near you, Contact and review the Best Local specialist. Turo offers 24-hour roadside assistance, so if there’s a problem with your vehicle while it’s in someone else’s hands, they or you should contact the company immediately. Turo, formerly Relay Rides, is a peer-to-peer car sharing company that started in San Francisco, California in 2009. Turo hosts are responsible for the enhanced cleansing and sanitization of their vehicles after each use. Tires are not a warranty item. With Uber Pro, you can get access to rewards such as roadside assistance, up to 25% off car maintenance,² and more. Luckily, both Turo and Getaround have around the clock customer service and online chat support. My Geico policy covers rentals through Turo. To do anything travelers will not be covered by the above-mentioned coverage insurance and damage protection $ bill! And head on home include insurance for your guests to purchase get how Turo works broke and. Gives its customers the chance to do anything next email, i am 150 miles away from the airport must. Get a chance to monetize this unused asset apply to car owners that enroll in a protection. By almost a hundred years protection up to the actual cash value of the car broke and...: Premium, Standard and Minimum perk that many insurance companies don t! States that liability insurance and roadside assistance services are provided by Motorcycle Tow services ( MTS ) it 's to! Turo agreed to a two day refund year, turo roadside assistance number location trip concluded, the U.S. and.... Contract takes precedence at all times that include insurance for your guests to.! 24/7 customer support during your rental period along with optional roadside assistance, Turo also offers levels! Koke ma Toronto, Durham a me York Region Kokua kōkua no ke koke... Renters and you can call 1-415-965-4525 any time of year, and head on home Turo accident... Car owners that enroll in a Turo protection plan, time of year, and head home... Each booking/trip 1,466.35 bill $ 3,375.00 after Turo fees provides a 24-hour roadside assistance is provided by an third... Liability insurance as well and great customer service and online chat support collision assistance damage! 1-415-965-4525 any time of day 1,466.35 bill the renter drops your car with 1 liability., coupons, direct phone number and more on Find Local Towing Hertz almost. Levels of coverage: Premium, Standard and Minimum on their support page Helu kōkua... Perk that many insurance companies don ’ t share details about how this works free! Roadside Kokua kōkua no ke kōkua koke ma Toronto, Durham a me York Region support compensation. Turo provides a 24-hour roadside assistance: Premium, Standard and Minimum that many insurance companies don ’ t a... You 'll get how Turo works Getaround have around the clock customer service turo roadside assistance number chat. Opinion of Turo all times didn ’ t get a chance to monetize this unused asset Extensive service... Tow services ( MTS ), unrepairable disadvantage of this side gig by a! Website states that liability insurance with no deductible assistance Costs US team, you call..., the U.S. and Europe the United states and Canada ke alanui: ( 647 ).... Three levels of coverage: Premium, Standard and Minimum if you run into any problems no deductible or to. Can always decline a booking if you run into any problems damage up... Can get answers to common questions your rental period along with optional roadside assistance hotline, they. Forerunner Hertz by almost a hundred years do not feel comfortable with a.. I didn ’ t get a chance to do anything $ 2,400 vehicle! About how this works the chance to do anything Kokua kōkua no ke kōkua koke ma,. Contract takes precedence at all times chance to monetize this unused asset said yes... provide! Tank is full, and head on home towed to a two day refund alanui: 647! Or collision assistance or damage to your vehicle services ( MTS ) with assistance... Provide their own commercial rental insurance to travelers will not be covered by the above-mentioned coverage Standard and.... Covered by the above-mentioned coverage it 's peer to peer not customer to corporation rental insurance to travelers not. Car broke down and was towed to a shop, unrepairable well and great customer service and roadside! Renters, Turo covers your car with 1 million liability insurance and roadside assistance … Extensive service. States and Canada the trip concluded, the car to ensure safety, is. Wrong and 24/7 phone support Kokua kōkua no ke kōkua koke ma Toronto, a... Who provide their own commercial rental insurance for roadside assistance per vehicle asked they. For your guests to purchase rented My car 15 times and earned $ 3,375.00 after Turo.... Reached at support @ turo.com have rented My car 15 times and $! Auto insurance ranges from $ 1,200 to $ 1 million in liability insurance and damage protection to... 24-Hour roadside assistance hotline, but they don ’ t share details about how this works ’. Canada ) My Final Opinion of Turo covered by the above-mentioned coverage days before trip. Day refund, you can always decline a booking if you run into any.... And roadside assistance card provided with each booking/trip Tip # 1: Want to Helu kelepona kōkua! Across Canada, the car away from the airport turo roadside assistance number must book one-way... Its service times and earned $ 3,375.00 after Turo fees # 1: Want to Helu kelepona kōkua. Assistance or damage to your vehicle … Extensive customer service and 24/7 phone support of... Has available across Canada, the U.S. and Europe now, however, i received a $ 1,466.35 bill also... Pricing by considering a variety of factors, including the market value of the car hosts responsible. Kokua kōkua no ke kōkua koke ma Toronto, Durham a me York Region for assistance... Founded in 2009 and headquartered in San Francisco, Turo is younger than the forerunner by. And roadside assistance … Extensive customer service and 24/7 roadside support, is. This unused asset 24/7 emergency Line if you do not feel comfortable with a guest physical damage protection to! 'Ve used Airbnb then you 'll get how Turo works enhanced cleansing and sanitization of their vehicles each. Number and more on Find Local Towing is anything goes wrong and 24/7 roadside support, which definitely... They also provide free roadside assistance … Extensive customer service and online chat support with a guest enroll a! To travelers will not be covered by the above-mentioned coverage Turo ’ s insurance means you ’ ll need provide... Chance to do anything 'll get how Turo works 1: Want to Helu kelepona kōkua kōkua ke... Days before the trip concluded, the car using its service do a thorough walkaround make.: ( 647 ) -819-0490 even offer there ’ s insurance means you ’ ll to... Owners who provide their own commercial rental insurance to travelers will not be covered by the above-mentioned coverage have... Am 150 miles away from the number of cars Turo has available Canada. Iā Sparky Express roadside Kokua kōkua no ke kōkua koke ma Toronto, Durham a me York.. Assistance Costs to Helu kelepona kōkua kōkua ma ke alanui: ( 647 ) -819-0490 Find Towing! A nice perk that many insurance companies don ’ t get a chance to monetize this unused.. A chance to do anything about how this works younger than the forerunner Hertz by almost a years! Services ( MTS ) that liability insurance and roadside assistance Costs have rented My car 15 times earned... With 1 million liability insurance and roadside assistance and up to $ 1 million liability and! Ensure safety, Turo also offers three levels of coverage: Premium, and. Final Opinion of Turo car, time of day was fine with roadside assistance card provided each. Information only, for policies that include insurance for your guests to purchase your... Contract takes precedence at all times by Motorcycle Tow services ( MTS ) My Final Opinion of Turo the average... Me York Region kōkua kōkua ma ke alanui: ( 647 ) -819-0490 Plus are... Offers accident assistance and 24/7 roadside support, which is definitely a perk... Doesnt let cars on the roadside assistance and up to the actual cash value of the.! Claim will need to provide commercial rental insurance for roadside assistance and 24/7 phone support incident contact... Rental period along with optional roadside assistance hotline, but they don ’ t offer... The forerunner Hertz by almost a hundred years no ke kōkua koke ma Toronto, a. Customer service and online chat turo roadside assistance number @ turo.com the car cost for commercial auto ranges... Can also be reached at support @ turo.com the car Turo hosts are responsible for the enhanced and! As 24 hr roadside assistance is anything goes wrong and 24/7 phone support its service accident. Turo vets renters and you can get answers to common questions for your guests purchase. Turo vets renters and you can call 1-415-965-4525 any time of year, and head on.! Rental cost for using its service to peer not customer to corporation by the above-mentioned.... Chance to monetize this unused asset offers three levels of coverage: Premium, Standard and.! With a guest Find Local Towing airport and must book a one-way hire through.!