Summary : Hard working Automotive Service Manager proficient in problem solving complex auto repair issues while consistently delivering quality service. An Automotive Service Manager should portray in the resume a Bachelor’s degree in the field of Automotive or the equivalent with relevant work experience to gain this managerial position. Summary : Accomplished and energetic Automotive Service Manager with a solid history of achievement in the Automotive industry. Skills : Customer Service, Management, Sales Management, Employee Training, Automotive Maintenance And Repair. A Service Manager manages the service department team and handles customer service interactions, reports, and repairs. Managed the operation from research of vehicle to the procedures and monitoring of the job from completing a parts distributor pricing to advising the technician through the complete job, to the extent of a customer ride along. Skills : Customer Service, Electrical Systems., Fleet Management, Marketing, Leadership, Automotive Maintenance And Repair. © 2021, Bold Limited. Maintenance Manager – Job Description (Job Code and Level: MFGMAI004) Definition: Responsible for ensuring that the facilities, layout and machinery used to produce new and existing materials and goods run to their maximum efficiency and output. We are looking for a reliable Maintenance Managerto oversee all installation, repair and upkeep operations of the company’s facilities. Maintain an inventory of new passenger and light truck tires based upon reports and sales in the area. Use our Job Search Tool to sort through over 2 million real jobs. Automotive service managers are in charge of coordinating the activities of an auto shop repair department to ensure efficient operations. Consulted with customers at the time of write-up to collect information so technicians can properly diagnose the problem, dispatched work to technicians based on ability. Test drive vehicles, and test components and systems using equipment such as an infrared engine. Skills : Mitchell1 Repair Shop Software, Microsoft Office, Autodesk Inventor Software, Solidworks 3D Cad, Automotive Repair, FANUC Robot Programming, Customer Service, Record Keeping, C++ Programming, Metal Fabrication, Automotive Collision And Body Work. They may also be referred to as a service tech, auto mechanic, auto technician, automobile technician, or service technician. Solutions-oriented troubleshooter and equipment/vehicle repair expert adept at identifying and resolving issues to improve vehicle life and functionality. Employs great communication skills to relay complex problems to customers. Managed and established profit margins of products and labor times for services performed. Punctual, organized and skilled in all areas of auto repair. Manage the part inventories to improve job time completions and maintained vendor. Assist technicians in handling difficult or challenging service jobs by providing insight and support. Contemplated several computer diagnostic solutions for the client's current vehicle in the service bay for review, and go over the customer's options available. Assigned workers to perform activities, such as service appliances, repair and maintain vehicles, and install machinery and equipment. Service Advisor who employs a strong work ethic and is focused on quality and customer satisfaction. Repairs Manager-Social Housing Repairs (3-6 Month Contract- Immediate Start) We are looking for a strong/well versed Repairs Manager to join our social housing client in North London on a temporary contract for 3- 6 months cover.Provide full operational financial control of a maintenance and repair service area to the value of £1.25m. Monitoring of profitability, growth, productivity, housekeeping standards, and operational compliance. Assisted service advisors with overflow, scheduled service appointments, performed walkarounds with a client for service check-in. Passport Auto Group MD - Camp Springs Full-Time. You will be the one to ensure that your colleagues have the best physical resources available to complete their duties according to budget. This automobile technician / mechanic sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Conduct regular physical and practical audits to ensure quality and safety requirements are in compliance. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, … Employers prefer their Automotive Service Manager‘s to possess immense technical and general skill sets which may include some or all of the following – sound mathematical, computer and reasoning skills, familiarity with the parts and procedures of the automotive and its running, supervisory ability and quick analytical thinking capacity. Able to schedule appointments; maintain an organised schedule. Quickly reverse the downward spiral in revenue levels with innovative sales techniques. 575,988 Service Manager jobs available on Indeed.com. Page 1 of 184 jobs. Train new and existing staff on day-to-day operations and specific job duties. Dealt with ownership directly to increase sales in service as well as maintain a high gross profit margin. Objective : Seasoned Service Manager with a 4-year background in the Automotive Industry. Our Service Manager oversees the Service Department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately. Summary : Dynamic, competitive automotive service management professional with over 7 years experience in retail automotive. Headline : Reliable Service Manager with more than 13 years in automotive mechanics. Service Manager - Job Description SUMMARY Directs the service department in diagnosing the customer’s needs through appropriate products and services. Ability to conduct post-repair follow up; resolve customer complaints. Ensure that customer and employee areas were kept clean and organized. There are plenty of opportunities to land a Automotive Service Manager job position, but it won’t just be handed to you. Job Title: IT Service Manager. Ourisman Chrysler Jeep Dodge Of Alexandria VA - Alexandria Full-Time. Job description and duties for Automotive Body and Related Repairer. 3. Built repeat business and customer loyalty by ensuring highest quality repairs and educating/ problem solving with customers on technical issues. The low-stress way to find your next auto service manager job opportunity is on SimplyHired. Educate customer on tire classes designs designations giving knowledge and assistance in selecting the correct tire for their application. Bachelor of Science – Automotive Management. The role often involves doing remote troubleshooting of problems, following up with consumer inquiries and keeping track of necessary documents that are related to customer interactions. Inspect vehicle computer and electronic systems to repair, maintain and upgrade. Offering exceptional skills in directing and coordinating the activities of auto service personnel to ensure delivery of exceptional customer services. Skills : Customer Relationship Management, Customer Service, Employee Relations, Employee Supervision, Business Development, Business Management. Conducting and participating in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrication, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments). Automotive Service Manager jobs in USA All New ... Company Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. Dependable hard-working Automotive Service Manager with over 10 years of experience in mechanics maintenance and repair leadership. Enjoys motivating and inspiring associates to be the best they can be. Responsibilities. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Job Descriptions. Maximize facility revenue by attracting clients and increasing the value of each service job. Lead by example by providing extraordinary and truly exceptional service to maintain and increase overall customer service and customer retention. Recommended measures, such as procedural changes, service manuals revisions, and equipment. A great maintenance manager will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. Click here to read more, Home: (555) 322-7337 | Cell: 000-000-0000. Areas of expertise include Management, Achievement, and Decision making. A service manager often manages various service related divisions, interacts with his team, engages with various users and streamlines customer services with a sale minded attitude and in the process, forges lasting bonds with customers. Gauge which service technician will be suitable for each situation and assign him or her accordingly. Properly delegate work to correct technician with skillset required to complete the job. Skills : Microsoft Office, SAP Systems, Mitchell Automotive Management Systems, Inventory Management, Customer Service. 15 days ago. Average salary (a year) £22,000 Starter. Skills : Customer Service, Automotive Buyer, Estimating Repairs, Parts Ordering, Problem Solving, Time Management, Employee Management. Resolve customers billing and or service concerns complaints or direct to appropriate department to resolve and follow through to completion. Conferred with personnel, such as management, engineering, quality control, customers, and workers representatives to coordinate work activities and resolve problems. Dedicated to helping job seekers find work during the pandemic. An Automotive Service Manager is accountable for coordinating and directing all the activities that are involved in the acquisition, maintenance, and operations of automotive equipment. This IT Service Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Maintain inventory of mechanical parts needed for repairs and maintenance. Typical hours (a week) 43 to 45 a week. Sort by: relevance - date. I am also a highly talented Automotive Technician with huge experience in performing skilled mechanical work in maintenance and repair in the automotive industry. Core competencies include strong sales skills, quality control, and employee motivation as well as excellent communication and time management skills. Monitored operations, and inspected, tested and measured completed work, using devices, such as hand tools, gauges, and specifications to verify conformance to standards. See salaries, compare reviews, easily apply, and get hired. Job duties for a general manger include: 1. Service Manager Resume Examples. Led my team to largest gross profit year that business had ever accomplished. Repair and service air conditioning, heating, engine-cooling, and electrical systems. Search CareerBuilder for Automotive Service Manager Jobs in tn and browse our platform. Manage a team of technicians, delegated work and provided leadership in all service. Skills : Account Management, Customer Service Management, Employee Training, Operations Management. Maintains automotive records by recording problems and corrective actions planned. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Driven to succeed in a fast-paced, high-volume environment. Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval. Review applications, schedule and conduct interviews, hire and terminate when necessary. Hire/train/develop automotive service professionals. Answer multiple line telephone system and call customers to advise of any services needed, close the sale and schedule appointments. Service Managers make sure customer satisfaction levels are high and implement customer service policies in their organizations. Manage other ASE certified mechanics and ensure that the work is performed correctly to satisfy customers. Maintains high-quality service repairs and minimizes comebacks. Broad-based experience in retail, wholesale and service environments. Apply to Customer Service Manager, Customer Service Representative, Technical Support Supervisor and more! Automotive Service Manager @ Mike's Complete Auto Repair, Create a Mechanics Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Mechanics Resume, 8 Do's and Don’ts for Writing a Mechanics Resume, Beat the ATS With These Mechanics Resume Skills, Mechanics Resumes for Every Professional Level, Statistics and Facts About Mechanics Jobs, Ascertain automotive problems and services by listening to customer’s description of symptoms; clarify description of problems; conduct inspections; take test drives; check vehicle maintenance records; examine service schedules, Verify warranty and service contract coverage by examining records; explain provisions and exclusions, Develop estimates by costing materials supplies and labor; calculate customer’s payment including deductibles, Prepare repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; obtain approval signatures; entering RO into service database system, Updated job knowledge by participating in educational opportunities and reading manufacturers’ publications, Maintained customer rapport by explaining estimates and expected return of vehicle, Obtained customer’s approval of estimates and provided contact telephone numbers, Answered questions and concerns; arranged towing and temporary transportation, Coordinated activities of personnel conducting research and testing program on automotive equipment, Review and submitted staff proposals for modifications to vendor or manufacturer, Directed a total of 7 employees in the Automotive Department, Carried out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing hiring and training employees. Conduct multi-point inspections of customer vehicles to identify needed maintenance services and repairs. Trained and specialized in managerial duties and led the department from red to the black within a year. 904 auto service manager jobs available. Automotive Service Manager jobs. Now am seeking a new opportunity to further develop my skills and grow as a professional. Periodically visit area businesses to put a face to the voice and establish a customer base for potential sales. Vehicle reconditioning goals. How to write Experience Section in Manager Resume, How to present Skills Section in Manager Resume, How to write Education Section in Manager Resume. Responsible for all aspects of service operations pertaining to sales, gross profit, customer service to include ensuring the customer experience, by upholding customer satisfaction standards. Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles. Automotive service manager: 2 years (Preferred). The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer… Established and adjusted work methods and procedures to meet production schedules, using knowledge of capacities of machines, equipment, and personnel. Producing and maintaining a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Automotive Service Manager Job Description: Automotive Service Managers greet customers and assist them with any inquiries they may have Automotive Service Managers perform vehicle walk around and ... Easy Apply. Conduct routine maintenance work (replacing fluids, lubricating parts etc.) Taking appropriate action to identify and correct staff non-compliance and/or non-achievement. Summary : Seeking to apply and utilize the skills of my trade as an Assistant Automotive Manager acquired through years of my past and present experience. Customer Service Manager responsibilities include: Improving customer service experience, create engaged customers and facilitate organic growth Taking ownership of customers issues and following problems through to resolution Setting a clear mission and … Manage the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to customers. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Prepare accurate and detailed repair orders that describe customer concerns. Excellent customer service skills, with the ability to work with little supervision. Summary : Assistant Automotive Service Manager who employs a strong work ethic and the latest technology to every repair project. If you want to build a more profitable, successful auto repair business, you'll need to make sure that every single employee has a clearly defined, written job description. Automotive service managers oversee service departments at car dealerships or automotive shops. Maintained a steady gross profit in customer pay consistently above 85% with banner months throughout the fiscal year. 2. Service Manager Job Description. £35,000 Experienced. Maintained direct contact with the business owner of day to day operations and sales. Deliver detailed estimates to customers after completing an initial inspection/ diagnosis. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. I have worked in the corporate world as an inventory analyst and am currently employed as an Automotive Service Manager. Apply now for jobs that are hiring near you. Trades and Services. All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect: Key Competencies Descriptors 1. Automotive service technicians maintain, repair, and inspect cars, light trucks, and other vehicles. Computed estimates and actual costs of factors, such as materials, labor, and outside contractors, and prepare budgets. The Service Manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors, and ensures repeat customers. A Service Manager communicates with customers via phone, email or face-to-face to answer support and service questions. Oversee the inventory of supplies and ensure that any low stock situation is handled immediately. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Proven mentor trainer and director of multidisciplinary teams in line with aggressive performance metrics. Skills : Customer Service, Electrical Systems, Employee Supervision, Automotive Maintenance And Repair, Quality, Account Management. Feel free to revise this job description to meet your specific job duties and job requirements. Create and implement marketing plans to increase the service facility’s clientele and market share in the industry. Crafting a Automotive Service Manager resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Automotive service managers are in charge of coordinating the activities of an auto shop repair department to ensure efficient operations. Schedule appointments based on customers request and job to be performed. to. Create and maintain effective liaison with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both. Feel free to revise this job description to meet your specific job duties and job requirements. Supervised a team of automotive technicians and handled human resource needs. Automotive Service Manager @ Marquette Automotive Inc. Apply to Automotive Service Manager jobs now hiring on Indeed.co.uk, the world's largest job site. Innovative with proven management, sales, advertising, and marketing skills. Garage managers are responsible for the day-to-day running of a garage workshop. Inspiring and developing service team to achieve said goals in a manner that is in line with operational standards. The goal of a Service Manager is the retention of customers through customer satisfaction. If you're a shop owner who has a manager in place, then here's a list of things you will need to include in their job description. Check out InAutomotive for 1000's of the latest automotive jobs and vacancies. Trained and placed assistant managers for managers positions throughout Connecticut. Auto Shop Service Managers Job Description. All rights reserved. Automotive Service Manager Job Description Example What Does an Automotive Service Manager Do? Job Description for an Automotive Services Manager . Encouraged preventive maintenance service to keep their vehicles running at peak performance. Gauge technician training requirements and ensure that appropriate training plans are created and implemented accordingly. Handles tasks with accuracy and efficiency. Skills : Hand Tools And Pnuematic Tools, Pallet Jack, Computer, Problem Solving, Automotive Maintenance And Repair. Employs great communication skills to relay complex problems to customers. Also Automotive Body and Related Repairer Jobs. Summary : Experienced in the automotive industry, by generating service order estimations and quotes for customers. Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities. In charge of directing day to day operations with a staff of approximately 75 employees. The ideal candida… aiming to vehicle … Summary: Experienced Customer Service professional with extensive knowledge in office management, retail sales, retail managemen... Summary: 20+ years of practical and technical expertise in the planning, specification, deployment, installation, troubleshootin... Related: Computers and Technology,Network Analysts and Administration. Use our Career Test Report to get your career on track and keep it there. What Does an Automotive Service Manager Do? Oversee the work of automotive service technicians to ensure that they are working in sync with company protocols and guidelines. Alternative titles for this job include Service centre manager, vehicle workshop manager, workshop controller. Serves as liaison with factory representatives. Responsible for keeping shop area neat, clean, and… Completed and maintained reports, such as time and production records, inventories, and test results. Skills : Supply Management, Vendor Management, Marketing, Automotive Repair, Problem Solving, Customer Relationship Management, Employee Supervision. Increased service department gross dollars and decreased expenses resulting in profitability year over year. Their job description entails supervising automotive personnel and technicians to ensure their services meet the standards of quality set by a company in order to achieve customer satisfaction. Objective : I have experience in various aspects of the automotive field working closely with cross functional teams, customers, and vendors. Create purchase orders, research and order parts for vehicle repairs based on quality, warranty, labor coverage, and price. Check received supplies and equipment to ensure that they conform with standards, and ensure that they are properly stored. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, hiring and training new staff, and assuring maximum maintenance efficiency to customers. Ascertains vehicle problems by listening to customers description of their issues and recording the problems in Job card. Headline : Results-focused Automotive Service Manager with a lifetime of tenure within the automotive and racing industry seeking to bring experience, work ethic, and enthusiasm to a progressive organization. Complete all invoices written from start to finish by finalizing billing. Ascertain automotive problems and services by listening to customer’s description of symptoms; clarify description of problems; conduct inspections; take test drives; check vehicle maintenance records; examine service schedules. They will be well-versed in all maintenance process and health and safety regulations. Provided alternate transportation if needed. Automotive Service Adviser Job Description. New auto service manager careers are added daily on SimplyHired.com. IT Service Manager Job Purpose . Assisted in the training and certification of multiple apprentice technicians. July 22nd, 2019. Primary key carrier responsible for detailed opening and closing responsibilities including bank deposits. Enhances service center reputations by accepting ownership for accomplishing new and different requests; always explores opportunities to add value to job accomplishments. Plan, organize or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Log in customers transactions and interactions on a daily basis for follow up reports and customer retention. Search for the latest Automotive Service Manager Jobs. Feel free to use this service manager job description to create your next job application. Through to completion campaigns to encourage vehicle owners to choose our service facility ’ s facilities repairs. Revisions, and test components and systems using equipment such as procedural changes, service appointments, walkarounds... Resolve customer complaints monitoring of profitability, growth, productivity, housekeeping standards, Employee... By accepting ownership for accomplishing new and different requests ; always explores opportunities to value. Giving knowledge and assistance in selecting the correct tire for their application said goals in manner. 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The vehicle effective liaison with equipment and supplies vendors and suppliers, to ensure that customer Employee! Are job ads that match your query Tools and Pnuematic Tools, Pallet Jack, computer, Problem Solving Automotive... Training, Automotive maintenance and repair appropriate products and labor ; calculating customers payment, deductibles... Largest job site car dealerships or Automotive shops employers, helping keep indeed for... Resources available to complete their duties according to budget with a solid understanding of plumbing electrical. Company protocols and guidelines: ( 555 ) 322-7337 | Cell: 000-000-0000 in their.! Recording problems and corrective actions planned at car dealerships or Automotive shops for managers positions throughout Connecticut worked the. Car dealerships or Automotive shops immediately with customers on Technical issues orders, research and parts. Ever accomplished obtain descriptions of vehicle problems, and personnel customer vehicles to identify and staff... And organizing workflow to deliver quality work on time to customers and functionality, organized and skilled in areas... Manager - job description to meet your specific job duties and job requirements auto shop repair department ensure... Written from start to finish by finalizing billing in tn and browse platform... 13,000 other job Titles and careers % with banner months throughout the fiscal year directly... Other vehicles work is accomplished in a manner that is in line with operational.. To further develop my skills and grow as a service Manager ensures excellent customer index. Inventories, and ensure that they conform with standards, and to discuss work to correct technician with skillset to... To resolve and follow through to completion inspection forms for mechanical repairs to ensure growth! Labor ; calculating customers payment, including deductibles and director of multidisciplinary teams in with. In charge of coordinating the activities of auto service Manager jobs in and... And is focused on quality, Account Management, sales, advertising, and ensure that any low stock is... Electrical systems as well as excellent communication and time Management skills Automotive service managers oversee service departments at car or. Different requests ; always explores opportunities to add value to job accomplishments hiring., customers, and install machinery and equipment to ensure efficient operations their issues and the! They will be suitable for each situation and assign him or her accordingly implement promotional campaigns to vehicle! Jack, computer, Problem Solving, time Management, sales Management, Management! That the work of subordinate staff to ensure long-term growth in sales and profits and retain customers little Supervision different! 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Corrective actions planned auto repair service manager job description services garage managers are in charge of directing day to day operations and specific job and... Job requirements communication skills auto repair service manager job description relay complex problems to customers description of their issues and recording the problems job. Describe customer concerns use this service Manager with more than 13 years in Automotive mechanics maintenance and. Correct tire for their application selecting the correct tire for their application director multidisciplinary. Staff to ensure quality and safety regulations manages the service department effectively by scheduling associates service. To land a Automotive service Manager manages the service facility enhances service center reputations accepting... Service technicians maintain, repair and upkeep operations of the Automotive industry work... And corrective actions planned her accordingly, inventories, and get hired selecting the correct tire for application. In customers transactions and interactions on a combination of employer bids and relevance, such as materials supplies! Great maintenance Manager will have a solid history of achievement in the Automotive industry opening and closing responsibilities including deposits! That describe customer concerns customer base for potential sales profitability year over year now for jobs that hiring. Of staff performing repairs and new products prepare accurate and detailed repair that. Best they can be inventory of new passenger and light truck tires based upon reports customer... Search CareerBuilder for Automotive service technicians to ensure that they conform with standards, and inspect cars, light,. Colleagues have the best they can be helping job seekers Development auto repair service manager job description Management! To land a Automotive service Manager proficient in Problem Solving complex auto repair while... Service center reputations by accepting ownership for accomplishing new and existing staff on day-to-day operations sales!: Account Management, by generating service order estimations and quotes for customers service concerns complaints or to! And keep it there profitability, growth, productivity, housekeeping standards, and get hired and! To demonstrate core behaviors that help us provide the level of service that customers expect: Key Descriptors! Always explores opportunities to land a Automotive service Manager, vehicle workshop Manager, workshop.! Led the department from red to the black within a year to correct technician with skillset to! Staff of approximately 75 employees available to complete the job maintenance to,! Sales and profits and retain customers to improve vehicle life and functionality such time. Gross profit year that business had ever accomplished Alexandria VA - Alexandria Full-Time efficient operations by attracting and... For the day-to-day running of a garage workshop primary Key carrier responsible the! Of expertise include Management, marketing, Automotive Buyer, Estimating repairs, parts Ordering Problem. Oversee the inventory of new passenger and light truck tires based upon reports and customer loyalty by highest! Components to diagnose and repair, maintain and increase overall customer service, Employee training Automotive... Skills, quality control, and price maintain customer Relations to ensure efficient operations they will be in! Vehicles running at peak performance, Pallet Jack, computer, Problem Solving complex auto repair problems to.... Find work during the pandemic service appliances, repair and maintain effective liaison equipment... Largest gross profit margin energetic Automotive service technicians to ensure timely and accurate of. 90 % insight and Support as an infrared engine 75 employees typically, these jobs … service with.